Trading Standards information

Comsumer Alerts
'Working next door'
Three men driving a white van, scruffily
dressed, approached a householder in
Longridge saying they were carrying out
work to the driveway next door and repairs
were needed to pipework that went under
both drives. It would cost a lot more for
United utilities to repair and had to be done.
On being challenged the rogue traders said
they would get the council to ring. The
householder then received a call allegedly
from the council. Throughout, the traders
pushed for 1300, the householder refused.
We have received information from the
Normoss and Poulton areas regarding two
men with Irish accents who enter back
gardens without permission of the
householder, try the back door and walk in
through open back doors, saying they are
working in the area and have assessed the
work that needs doing in the garden. One
retired lady was told that she would have to
pay 2000, again she refused.

Beware homewares sellers.
We have had reports from the Helmshore,
Rossendale area about doorstep sellers,
consisting of groups of teenagers dropped
off by a van in the morning and collected
later on in the day. They are claiming to be
ex-offenders from the North East and are
selling general homewares such as
dishcloths and dusters for small
sums. When asked they say they are on
work experience. While nothing negative is
known about these sellers, householders
may be sympathetic, and doorstep sales
are legal, best advice is to say no.

Facebook rented house scam
A rented house was recently advertised on
Facebook by a selling page unrelated to
either the real landlord or the letting agent.
Photos cut and pasted from the genuine
letting agent's site were used in the advert.
Following a query from a prospective
tenant, detailed texts about the house were
sent by the scammer. The aim of the post
appears to be to obtain a deposit transfer
from interested tenants. Fortunately, in this
case the prospective tenant did some
internet checks and spoke to the real
landlord and letting agent before sending
the requested money.

Beware telesales for health pills
Unsolicited telephone calls are being
received from companies selling pills which
they then send by post. One elderly
customer had received frequent calls from
at least 4 different suppliers over a few
months which had resulted in 3,300 spent
on his debit card. Most of the products
come with a 30 day return policy- but arrive
after the 30 days on the enclosed
paperwork has expired- when the
companies are contacted they refuse to
accept returns due to the time delay.

The Safetrader scheme can help you
find a trader in your area, contact 0303
333 1111 or go to
Contact the Trading Standards Service
via the Citizens Advice Consumer
Helpline on 03454 04 05 06


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